Do you have chatbots integrations for customer support?

Posted on June 30th, 2022 by

We don’t provide a chatbot engine, but Messagenius can provide support for integrating with other chatbots.

What is the difference between Messagenius and Telegram, WhatsApp or Messenger?

Posted on June 30th, 2022 by

From the security perspective, Messagenius offers on-premises installation and gives complete data ownership to the client. In terms of the UI and UX, Messagenius offers all the same intuitive and friendly UI/UX together with additional customizable features for boosting the user experience and optimizing the communications within the app.

Can the messaging feature be integrated into existing apps?

Posted on June 30th, 2022 by

Yes, Messagenius comes with plug & play integration possibilities in multiple coding languages, including Kotlin, Swift, Ionic, React, Flatter and more. It is also available as a stand-alone app that can be fully customized. You can use messaging APIs and SDKs to build your own messaging solution interface.

Can the users receive push notifications while onshore/offshore?

Posted on June 30th, 2022 by

Yes, we provide an on-premises push notification delivery software. This works without the need for an external internet connection and will alert users about specific messages according to your preferences.

Can it be customized?

Posted on June 30th, 2022 by

Every installation of the app is customized. We customize it for many of our customers. Others use an API or SDK to add Messagenius functionality to their existing software to create a custom messaging service built for their needs.

Can messages be archived?

Posted on June 30th, 2022 by

Yes. They are automatically archived, the retention of the messages is configurable by the client. Passengers can choose to save their individual chats. The cruise line or app operator can also archive all chats for history and security.