Admin features in the messaging app for smart management
Get the secure enterprise messaging app tailored for C-level, team leaders, and HR managers, with a wide range of admin functionalities:
- Blast messages: one message broadcasted to the entire workforce
- Admin panels for control rooms and management dashboards
- High priority messages and message delivery tracking
For Smart & Efficient Communication Management
Manage your secure internal communications more effectively with Messagenius’ admin features. Track team collaboration with a management dashboard. Broadcast mass messages to your entire organization in an instant. Use priority messages and special alerts to draw attention to critical information in real-time.
Broadcast Blast Messages
Send one message to the entire workforce in one click. Broadcast information to each member in your enterprise just with one blast message, such as:
- Weekly updates
- Team-building session
- Software update news
- Annual Party
Broadcast messages are an easy way to keep everyone in the loop.
Message Delivery Tracking
Designated users, admins, and managers can request proof-of-receipt with Messagenius. Make sure important messages are received – and opened – by the right users. Require biometric authentication, Face ID or fingerprint, checkbox actions, captcha code, or any specific “Roger” action to prove your message has been received.
Priority Messages
With priority message and special alert functionality, dedicated users can stress the importance of certain information. High priority messages always appear coloured & pinned on the top of the chat list, and arrive with a differentiated tone to draw even more attention to the recipients.
Control Room
From one control room account multiple operators can manage requests, connect the right people, monitor workflows and report the work done, without switching the views or panels.
UI grid chats
All the conversations with workers are displayed in a grid view for each operator to see multiple chats and ongoing process live.
Map view
Operators can view the requests directly from the map, where all the workers are depicted in live mode with live location for easier progress monitoring and rapid reporting.
Incident rooms
Any worker can initiate an incident room chat, and the control room account will be added automatically to the chat together with the relevant colleagues to resolve the issue.
PDF export
The incident rooms chats can be exported into PDF with with the detailed info on participants, type of the issues, messages, location, timestamps, and transcriptions of the voice message in to text.
Get in touch with us!
Reach out to learn more about how Messagenius can make your management more efficient and effective with dedicated features for admins and team leaders.
F.A.Q.s
Step 1: Open the Management Dashboard and navigate to the Channels section.
Step 2: Select the channel for which you want to generate a join link.
Step 3: Choose the Generate Join Link option and configure the link expiration and access permissions.
Step 4: Copy the join link and share it with the desired participants.
Step 5: For private channels, approve access requests as necessary. Recipients will be notified upon joining.
Step 1: Open the group chat in Messagenius for which you want to generate a join link.
Step 2: Navigate to the group settings and select the Generate Join Link option.
Step 3: Configure the join link’s expiration settings (time-based or usage-based) and permissions.
Step 4: Copy the join link and share it with the desired participants.
Step 5: Recipients can click on the link to join the group chat, and admins will receive a notification of their entry.
Step 1: Open the Management Dashboard and navigate to the Channels section.
Step 2: Select Create New Channel and choose the Read-Only option.
Step 3: Assign the admins or authorized users who can post in the channel.
Step 4: Customize the channel settings (e.g., visibility, notifications).
Step 5: Start posting updates to the Read-Only Channel for your selected audience.
Step 1: Open the Management Dashboard and navigate to the Broadcast Lists section.
Step 2: Click Create New List and use filters (e.g., roles, departments, tags) to select recipients for the list.
Step 3: Name the Broadcast List and save it for future use.
Step 4: To send a message, select the Broadcast List, compose your message, and click Send to broadcast it to all recipients in one-to-one chats.
Messagenius offers flexible options to customize the Broadcast Messages feature to suit your enterprise’s unique needs. Here are some of the customization options available:
- Custom Filters for Recipients: Configure advanced filters (by department, role, location, etc.) for quickly selecting recipients from the user list.
- Personalized Templates: Create customizable message templates for common broadcasts (e.g., emergency alerts, monthly updates).
- File Type Support: Enable or restrict specific file types for broadcast messages, depending on your organization’s security policies.
- Attachment Size Limits: Customize attachment size limits based on your enterprise’s infrastructure and data storage capabilities.
- Broadcast Metrics: Track the effectiveness of broadcast messages with delivery and read-receipt reports, ensuring critical communications are reaching the intended audience.
Step 1: Open the Management Dashboard and navigate to the Broadcast Messages section.
Step 2: Select the recipients from the available user lists using filters, categories, tags, or labels.
Step 3: Compose the message you want to broadcast, if any.
Step 4: Attach any relevant files (such as PDFs, images, or documents) to the message.
Step 5: Review the broadcast message and attachment, then click Send to distribute it to all recipients in their one-to-one chats.
Step 1: Access the management dashboard as an admin.
Step 2: Navigate to the security settings section.
Step 3: Select the Screenshot Prevention option.
Step 4: Choose whether to apply the setting globally, to specific users, in selected chats or for files shared.
Step 5: Save your settings to enforce Screenshot Prevention based on the selected criteria.
Step 1: Log into the management dashboard as an admin.
Step 2: Navigate to the user management section.
Step 3: Locate the self-created user account awaiting approval.
Step 4: Turn on the “Verified” switch to approve the account.
Step 5: Click the Save button to confirm the verification.
Step 6: The user is now verified and can log in to use the app.
Step 1: Access the management dashboard as an admin.
Step 2: Navigate to the user management section.
Step 3: Select the user whose session you want to end.
Step 4: Click on the Force Logout option.
Step 5: (Optional) Enable the identity verification requirement for the next login to enhance security.
Step 6: Confirm the action to log the user out immediately.
Step 1: Open Messagenius on your mobile device, desktop, or browser.
Step 2: Navigate to your contact list and select the contact or group you wish to call.
Step 3: Initiate the call using the SIP integration, which ensures secure and reliable communication.
Step 4: Manage the call using features such as call transfer, recording, or forwarding as needed.
Step 5: End the call when the conversation is complete.
