Messaging app made for smart & efficient work

Boost your productivity with Messagenius. All the features of instant messaging enhanced for teams, departments, C-level, and field workers for seamless and efficient workflows in any workplace

  • Text & voice messages, photos, videos, docs, & location sharing
  • Smart contact directory with customised filters
  • Department accounts, #channels, blast messages

Secure & Instant Information Exchange

From text & audio messages to docs & photos, employees can share any info instantly, with no risks for data security. Whether in office or from remote, all workers are connected, updated, and resolve their issues in few messages.

instant chats, text messages

Text Messages

Save time and remain focused by sending secure messages to colleagues in an instant with Messagenius private messenger.

sharing documents, PDF files

Files

Exchange files and documents in seconds with our secure, leak-proof encrypted messaging app.

one-tap voice messages

Voice Messages

Our patented one-tap system lets you send voice messages in a single click. Say goodbye to long calls and emails.

location sharing

Position

Need colleagues or co-workers to know your specific location in real-time? Send a location pin when you’re too busy to chat.

photo and video, media files exchange

Photos & Videos

Pictures are worth a thousand words – and videos even more so. Send visual content to increase productivity and collaboration.

calendar bookings and reminders

Calendar

Organise meetings and events directly with Messagenius. Send invitations, create groups, and coordinate dates/times/venues.

Get our slides deck to learn more about Messagenius

contact lists with filters for quick search

Smart Contact Lists

Smart contact lists with customised filters for fast search and rapid outreach. Make your communication productive with easy-to-navigate contact directory that allows to find the right contact in just a few clicks using any custom search criteria and contact's property:
  • Areas
  • Departments
  • Roles
  • Skill Sets
  • Location
  • Projects

#Channels for Organized Chats with Colleagues

Organise all your discussions into channels on any #topic you want to share with your colleagues. Channels are an easy way to gather your peers and teammates to share info on #IT_updates, #Weekly_news, #HR_dept, or simply #After_work plans.

channels for group discussions
messages with call-to-action buttons

Call-to-Action Buttons

Send messages directly with CTA buttons such as "Take Charge", "Join Meeting", or "Accept Invitation". Just one tap, and you already have the reply. Saves your time, especially when in group chats, as you directly see who accepted your request, and who is working on what.

Department Accounts

One account managed by multiple users communicating on behalf of their entire department. Whether it’s Marketing, HR, or Finance, department accounts allow teams optimise their daily work as:

  • department mates are better coordinated and always updated
  • requests to the entire department are resolved collaboratively
  • teammates can easily pick up tasks and shifts for each other
department account shared for all department members

Get in touch with our team now to schedule a demo and see how Messagenius can boost the productivity of your team

F.A.Q.s

Is Messagenius compatible with Microsoft Intune?

Yes, Messagenius is fully compatible with Microsoft Intune. It integrates easily with most MDMs, typically requiring no extra integration efforts, allowing for centralized deployment and management.

How can I set up Messagenius with my MDM platform?

Our team can assist in configuring Messagenius with your existing MDM solution. Contact us to schedule a technical call or discuss your specific requirements.

How can organizations benefit from using Messagenius with MDM?
  • Ease of Deployment: Administrators can deploy the app across devices with minimal user intervention.
  • Enhanced Security: MDM policies ensure secure access and usage of Messagenius.
  • Real-Time Monitoring: IT teams can monitor app usage, troubleshoot issues, and enforce compliance policies.
How does MDM improve the deployment of Messagenius?

MDM improves the deployment of Messagenius by:

  • Automating the installation of the app across all managed devices.
  • Allowing pre-configuration of settings, such as server URLs and user credentials, for streamlined onboarding.
  • Providing centralized monitoring of app usage and compliance through the MDM dashboard.

These capabilities simplify deployment and ensure a consistent setup across devices.

What security and management features are enabled through MDM integration?

MDM integration with Messagenius enables the following features for enhanced security and centralized management:

  • Pre-configured Settings: Administrators can configure server URLs, credentials, and security settings in advance, ensuring straightforward deployment to all devices.
  • Secure App Distribution: MDM platforms manage the distribution of Messagenius, allowing deployment only on compliant and authorized devices.
  • Device Encryption & Compliance Monitoring: Devices are encrypted and regularly monitored to ensure adherence to corporate security policies.
  • Blocking Non-Compliant Devices: Access is restricted on devices that are jailbroken or otherwise non-compliant with security policies.
  • Remote Wipe Capabilities: Data can be remotely wiped from lost or stolen devices, protecting sensitive information from unauthorized access.
  • Enforce Security Policies: Security configurations, such as encryption and password requirements, are enforced centrally through the MDM console without manual intervention.
  • Enforce App-Specific Policies: Additional security features, such as two-factor authentication (2FA) and session timeouts, are enforced for enhanced app-level security.
  • Remote Management: Updates, permissions, and specific app configurations can be managed remotely, simplifying the maintenance and lifecycle management of the app across devices.
  • Secure Connections: Connections are safeguarded using tunnels, VPNs, or micro VPNs to ensure data privacy during transmission.

These features ensure that Messagenius is securely deployed, centrally managed, and maintained in compliance with organizational security policies.

Can Messagenius work with containerized environments?

Yes, Messagenius supports containerized environments, keeping app data isolated from personal device data. This is essential for organizations with strict data security policies.

How can Messagenius be managed through MDM solutions?

Messagenius, including its white-label versions, is designed to integrate seamlessly with MDM platforms, requiring no extra configuration for compatibility. It provides standard app formats ready for MDM deployment, allowing quick provisioning to managed devices. Once deployed, administrators can rely on their existing MDM tool to centrally manage the app, including configuration, updates, and security settings. Messagenius ensures secure data transmission, compatible with VPNs, tunnels, and micro VPNs, making it straightforward to manage via any major MDM solution.

Does Messagenius support MDM (Mobile Device Management)?

Yes, Messagenius is fully compatible with a wide range of MDM (Mobile Device Management) solutions. This ensures secure, centralized configuration, distribution, and data management, allowing seamless integration with virtually any MDM system organizations use. Supported platforms include, but are not limited to, Microsoft Intune, VMware Workspace ONE, VMware AirWatch, MobileIron, Citrix Endpoint Management, IBM MaaS360, BlackBerry UEM, SOTI MobiControl, Cisco Meraki, Google MDM, 42Gears, Miradore, and Sophos Mobile.

What are the hosting options and OS supported for the Messagenius Stand-Alone App?

Messagenius offers flexible hosting options to meet your enterprise security requirements in the following way:

  1. On-Premise Hosting: Install Messagenius directly on your enterprise’s servers, providing complete control and data ownership within your internal infrastructure.
  2. Private Cloud Hosting: Host Messagenius in a private cloud environment, offering flexibility and scalability while maintaining enterprise-grade security.
  3. Hybrid Hosting: Combine on-premise and cloud hosting to meet specific security, compliance, and operational requirements.
  4. Custom Hosting Solutions: Tailored hosting configurations are available to ensure optimal performance and data protection, based on your organization’s unique needs.

Supported OS for Stand-Alone App:
Messagenius is compatible with iOS, Android, Windows, macOS, and Linux, ensuring seamless deployment across mobile, desktop, and web platforms within your enterprise.

How to enable Single Sign-On (SSO) for Messagenius? (For Admins only)

Step 1: Contact Messagenius support or your system administrator to enable SSO integration.

Step 2: Choose your preferred identity provider (IdP) for SSO integration (e.g., SAML 2.0, OAuth 2.0, OpenID Connect).

Step 3: Configure your SSO system with the necessary credentials and connect it to the Messagenius platform.

Step 4: Define security policies such as multi-factor authentication (MFA) and password requirements, if applicable.

Step 5: Test the integration to ensure users can log into Messagenius with their enterprise credentials.

Step 6: Once verified, roll out SSO to all users for seamless access to Messagenius.

What is Multi-device Sync in Messagenius, and which OS and devices are supported?

Multi-device Sync in Messagenius allows users to access and synchronize their messages, files, and calls across multiple devices in real time. This feature ensures that whether you’re on a mobile device, desktop, or using the web version of Messagenius, all your conversations and updates remain fully in sync. Messagenius supports Multi-device Sync across various platforms, including iOS, Android, Windows, macOS, and Linux, ensuring seamless connectivity and communication on mobile devices, desktops, tablets, and browsers.

How do encrypted calls work in Messagenius?

Step 1: Initiate a voice or video call from your device.

Step 2: Messagenius encrypts the call data using strong encryption algorithms, making it unreadable to anyone except the intended participants.

Step 3: The encrypted data is transmitted over the network, remaining secure in-transit.

Step 4: The call data is decrypted only on the recipient’s device, ensuring complete privacy.

Step 5: Any call logs or stored data are encrypted at-rest, ensuring they remain secure even if accessed later.

How can Messagenius customize encrypted messaging for your organization?

Messagenius offers flexible encryption options tailored to your organization’s specific security needs:

  • Custom Encryption Standards: Adjust encryption settings to meet industry-specific or organizational security requirements.
  • Role-Based Messaging Permissions: Restrict who can send or receive encrypted messages based on employee roles and departments.
  • Key Management Options: Customize how encryption keys are generated, stored, and managed within the organization.
  • Compliance Monitoring: Integrate encryption protocols with your organization’s compliance tools to ensure data protection regulations are met.
How does encrypted messaging work in Messagenius?
  • A user sends a message, which is encrypted on their device using strong encryption algorithms.
  • The encrypted message is transmitted through the organization’s internal network, remaining unreadable to anyone who intercepts it.
  • The message is decrypted only when it reaches the intended recipient’s device, ensuring complete privacy.
  • At no point can any unauthorized individual or third party access the content of the message, thanks to end-to-end encryption.
How does end-to-end encryption work in Messagenius?
  • A user sends a message, file, or initiates a call, and Messagenius encrypts the communication directly on the sender’s device.
  • The encrypted data is sent over the network to the intended recipient.
  • Only the recipient, with the corresponding decryption key stored on their device, can decrypt and access the communication.
  • Throughout the process, the encryption keys remain solely on the users’ devices, preventing any third party, including Messagenius, from accessing the content.
  • The communication is decrypted on the recipient’s device, where the message, file, or call can be accessed securely.
How does encryption in-transit and at-rest work in Messagenius?
  • When a message, file, or call is initiated, Messagenius uses TLS to encrypt the data before it leaves the sender’s device, ensuring encryption in-transit.
  • The encrypted data remains secure while it moves across networks and can only be decrypted by the intended recipient.
  • When data is stored on servers or devices, Messagenius applies AES-256 encryption to ensure encryption at-rest, protecting all stored messages, files, and logs.
  • Encryption keys are securely managed, rotated periodically, and separated from the stored data to prevent unauthorized access.
  • Full disk encryption is applied to physical devices for added protection against data theft or loss.
How does Messagenius encryption protect communication?
  • Messagenius applies encryption in-transit, ensuring that data is protected while it moves across networks.
  • All stored data is encrypted at-rest, safeguarding sensitive information from unauthorized access.
  • End-to-end encryption ensures that only the intended recipients can read messages or access call data.
  • Messagenius employs real-time encryption for voice and video calls to prevent unauthorized monitoring.
  • Encryption keys are securely managed, ensuring the integrity and security of all communications.
How to set up Two-Factor Authentication (2FA) in Messagenius? (For Admins only)

Step 1: Navigate to the security settings in the Messagenius dashboard.

Step 2: Choose the preferred method of 2FA (SMS, email, authenticator app, or biometric).

Step 3: Follow the prompts to configure your 2FA settings, including linking your phone number or email, or scanning a QR code for authenticator apps.

Step 4: Complete the setup by testing the 2FA method to ensure it works correctly.

Step 5: Save your settings, and 2FA will be enabled for your account.

How do I schedule calls, meetings, tasks, or events using calendar integration in Messagenius?

Step 1: Open Messagenius and navigate to the calendar section or integration settings.

Step 2: Select the desired date and time from your integrated calendar to schedule the activity.

Step 3: Add participants by selecting them from your contact list or entering their details manually.

Step 4: Choose the type of activity (call, meeting, task, event) and include any relevant details in the invitation.

Step 5: Confirm the scheduling, and invitations will be sent to all participants. Automatic reminders and notifications will be sent as the activity time approaches.

How does Active Directory integration benefit my organization with Messagenius?
  • Centralized User Management: Integrating Messagenius with Active Directory allows administrators to manage user accounts from a single point of control, ensuring that user data is consistent and up-to-date across all systems.
  • Enhanced Security: Messagenius leverages AD’s secure authentication protocols, including LDAP and SSO, to ensure that only authorized users can access the platform. This reduces the risk of unauthorized access and strengthens overall security.
  • Streamlined User Experience: With Single Sign-On (SSO), users can access Messagenius using their existing AD credentials, simplifying the login process and improving user experience.
  • Scalability: Messagenius’s AD integration is designed to support large organizations, ensuring that user management remains efficient and scalable as the organization grows.
  • Compliance: By centralizing user management in AD, Messagenius ensures that all users are subject to the same security and compliance policies, supporting your organization’s regulatory requirements.
What are the benefits of using the Messagenius web application?
  • Universal Access: The Messagenius web application is accessible from any device with an internet connection and a web browser, ensuring that users can stay connected and manage their communications from anywhere.
  • Enhanced Security: With end-to-end encryption and secure login methods, the web app ensures that all communications are protected. The web application also supports two-factor authentication (2FA) for added security.
  • User-Friendly Interface: The Messagenius web application offers a clean and intuitive interface, making it easy for users to navigate and manage their communications. The web app is responsive and provides an optimal experience across different screen sizes.
  • Enterprise-Level Management: The web app integrates with the Messagenius management dashboard, allowing admins to monitor usage, enforce security policies, and manage user accounts.
What are the benefits of using Messagenius on macOS devices?
  • Seamless Integration: Messagenius is optimized for macOS, ensuring a smooth and intuitive user experience on Mac desktops and MacBooks. The app integrates seamlessly with other macOS features, offering a consistent and familiar interface for users.
  • Enhanced Security: With support for Touch ID and advanced encryption, Messagenius provides an additional layer of security for user access. The app encrypts all data in transit and at rest, safeguarding your communications on macOS devices.
  • Real-Time Notifications: Stay connected with real-time notifications for new messages, calls, and updates. Messagenius ensures that you never miss an important communication, even when the app is minimized.
  • User-Friendly Interface: The Messagenius app on macOS offers a clean and intuitive interface, making it easy to manage chats, calls, and file sharing. The user experience is designed to be simple yet powerful, enabling efficient communication.
  • Customizable Experience: Users can personalize their settings within the Messagenius macOS app, including notifications, themes, and contact preferences. This customization enhances the user experience, allowing each user to tailor the app to their needs.Enterprise-Level Management: For administrators, Messagenius on macOS supports enterprise mobile device management (MDM) solutions, allowing for remote app management, security policy enforcement, and data protection across all Mac devices.
What are the benefits of using Messagenius on Android devices?
  • Seamless Integration: Messagenius is optimized for Android, ensuring a smooth and intuitive user experience on smartphones and tablets. The app integrates seamlessly with other Android features, offering a consistent and familiar interface for users.
  • Enhanced Security: With support for biometric authentication, Messagenius provides an additional layer of security for user access. The app also encrypts all data in transit and at rest, safeguarding your communications on Android devices.
  • Real-Time Notifications: Stay connected with real-time push notifications for new messages, calls, and updates. Messagenius ensures that you never miss an important communication, even when the app is closed.
  • User-Friendly Interface: The Messagenius app on Android offers a clean and intuitive interface, making it easy to manage chats, calls, and file sharing. The user experience is designed to be simple yet powerful, enabling efficient communication on the go.
  • Customizable Experience: Users can personalize their settings within the Messagenius Android app, including notifications, themes, and contact preferences. This customization enhances the user experience, allowing each user to tailor the app to their needs.
  • Mobile Flexibility: Whether you’re at the office or on the move, Messagenius on Android provides the flexibility to stay connected and collaborate with your team from anywhere, ensuring continuous productivity.
  • Enterprise-Level Management: For administrators, Messagenius on Android supports mobile device management (MDM) solutions, allowing for remote app management, security policy enforcement, and data protection across all Android devices.
What are the benefits of using Messagenius on iOS devices?
  • Seamless Integration: Messagenius is designed specifically for iOS, ensuring a smooth and intuitive user experience on iPhones and iPads. The app integrates seamlessly with other iOS features, offering a consistent and familiar interface for users.
  • Enhanced Security: With Touch ID and Face ID integration, Messagenius provides an additional layer of security for user authentication. The app also encrypts all data in transit and at rest, safeguarding your communications on iOS devices.
  • Real-Time Notifications: Stay connected with real-time push notifications for new messages, calls, and updates. Messagenius ensures that you never miss an important communication, even when the app is closed.
  • User-Friendly Interface: The Messagenius app on iOS offers a clean and intuitive interface, making it easy to manage chats, calls, and file sharing. The user experience is designed to be simple yet powerful, enabling efficient communication on the go.
  • Customizable Experience: Users can personalize their settings within the Messagenius iOS app, including notifications, themes, and contact preferences. This customization enhances the user experience, allowing each user to tailor the app to their needs.
  • Mobile Flexibility: Whether you’re at the office or on the move, Messagenius on iOS provides the flexibility to stay connected and collaborate with your team from anywhere, ensuring continuous productivity.Enterprise-Level Management: For administrators, Messagenius on iOS supports mobile device management (MDM) solutions, allowing for remote app management, security policy enforcement, and data protection across all iOS devices.
What are the benefits of deploying Messagenius on Windows OS?
  • Integration with Active Directory: Easily manage users and permissions with seamless Active Directory integration.
  • Windows Authentication: Utilize Windows authentication for secure and straightforward user login.
  • Optimized Performance: Enjoy optimized performance tailored to Windows environments, ensuring smooth operation.
  • Wide Compatibility: Messagenius supports various versions of Windows, from legacy systems to the latest releases.
How can Messagenius customize the Kubernetes hosting experience for your organization?

Messagenius offers a flexible and customizable Kubernetes hosting experience, tailored to your organization’s unique needs:

  • Custom Deployment Strategies: Work with Messagenius to create deployment strategies that align with your organization’s Kubernetes setup, including custom resource definitions and configurations.
  • Security Enhancements: Customize network policies, secrets management, and other security settings to fit your organization’s compliance and security requirements.
  • Performance Optimization: Optimize the performance of your Messagenius deployment with tailored Kubernetes configurations, including resource allocation, load balancing, and scaling policies.
  • Integration with Existing Systems: Seamlessly integrate Messagenius with your existing Kubernetes infrastructure, including monitoring, logging, and CI/CD pipelines, for a cohesive and efficient environment.
What are the benefits of deploying Messagenius on Kubernetes?
  • Scalability: Kubernetes provides automated scaling features that allow Messagenius to adjust resources dynamically, ensuring consistent performance.
  • Security: Kubernetes offers advanced security configurations, including network policies and secrets management, which Messagenius leverages to protect your communication data.
  • Efficiency: With Kubernetes’ centralized management and declarative configurations, deploying and managing Messagenius becomes streamlined and efficient, reducing operational complexity.
  • Portability: Kubernetes enables easy migration of Messagenius deployments across different environments, ensuring flexibility and continuity.
  • Continuous Availability: Use Kubernetes’ rolling updates and self-healing capabilities to maintain uninterrupted Messagenius service, even during updates or failures.
How can Messagenius customize the cloud hosting experience for your organization?

Messagenius offers flexible customization options for cloud hosting on AWS, Azure, and other platforms:

  • Custom Deployment Strategies: Tailor the deployment process to fit your organization’s specific cloud infrastructure, whether through automation tools like AWS CloudFormation or Azure Resource Manager templates.
  • Enhanced Security Configurations: Customize security settings to align with your organization’s compliance requirements, including encryption protocols, firewall settings, and access controls.
  • Performance Optimization: Work with Messagenius to optimize cloud resources, ensuring that your messaging platform operates at peak performance while managing costs effectively.
  • Integration with Existing Systems: Seamlessly integrate Messagenius with your current IT infrastructure, including identity management, monitoring, and logging systems, for a cohesive cloud environment.
What are the benefits of hosting Messagenius on AWS, Azure, or other cloud platforms?
  • Scalability: Cloud platforms like AWS and Azure offer auto-scaling features that allow Messagenius to automatically adjust resources to meet demand, ensuring consistent performance.
  • Security: These platforms provide advanced security features, including encryption, firewalls, and compliance certifications, which Messagenius leverages to protect your communication data.
  • Disaster Recovery: Cloud hosting offers robust disaster recovery options, including automated backups and failover strategies, ensuring business continuity.
  • Flexibility: Organizations can choose the cloud environment that best suits their infrastructure, allowing for tailored deployments that meet specific needs.
  • Centralized Management: Cloud platforms provide centralized management tools, making it easy to monitor, update, and maintain your Messagenius environment.
How can Messagenius customize the on-premise/self-hosting solution for your organization?

Messagenius offers a highly customizable on-premise/self-hosting solution, allowing your organization to tailor the platform to its unique requirements:


  • Custom Security Protocols: Define and implement customized encryption standards, access controls, and network security measures specific to your organization.
  • Integration with Existing Systems: Seamlessly integrate Messagenius with your existing IT infrastructure, including databases, user directories, and other enterprise systems.
  • Scalable Architecture: Customize the platform’s deployment to meet your organization’s current and future needs, with the ability to scale as your business grows.
  • Compliance Adjustments: Ensure that the platform meets your industry’s specific regulatory requirements, including GDPR, HIPAA, or other compliance standards.
  • Resource Management: Optimize server resources and performance, ensuring that the platform operates efficiently within your IT environment.
What are the benefits of the on-premise/self-hosting version of Messagenius versus a cloud-hosted solution?
  • Data Ownership: With on-premise or self-hosting, your organization retains full ownership and control of all communication data, ensuring that sensitive information is kept within your secure environment without relying on third-party cloud providers.
  • Enhanced Security: On-premise/self-hosting allows you to implement and manage your own security protocols, including customized encryption, firewall settings, and access controls, tailored specifically to your organization’s needs.
  • Compliance and Regulatory Requirements: Hosting Messagenius on-premise or through self-hosting enables your organization to meet strict industry regulations and standards, such as GDPR, HIPAA, or ISO 27001, by maintaining direct control over data storage, processing, and access.
  • Customization: On-premise/self-hosting provides the flexibility to customize the platform’s deployment, integration with existing systems, and security settings, ensuring it aligns with your organization’s infrastructure and operational needs.
  • Reliability and Availability: By hosting Messagenius on-premise, you control the uptime, maintenance schedules, and disaster recovery plans, ensuring higher availability and business continuity compared to cloud-hosted solutions.
  • Scalability: Self-hosting allows your organization to scale the platform according to its specific growth and resource needs, optimizing performance and ensuring efficient use of infrastructure.
Can the messaging feature be integrated into existing apps?

Yes, Messagenius comes with plug & play integration possibilities in multiple coding languages, including Kotlin, Swift, Ionic, React, Flatter and more. It is also available as a stand-alone app that can be fully customized. You can use messaging APIs and SDKs to build your own messaging solution interface.

Can messages be archived?

Yes. They are automatically archived, the retention of the messages is configurable by the client. Passengers can choose to save their individual chats. The cruise line or app operator can also archive all chats for history and security.

What are the server requirements?

It works with multiple OS systems but we suggest Linux, CentOS, RedHat, or Ubuntu.

Can Messagenius provide a locally installable fallback system?

Messagenius provides a locally installable fallback system as long as there is a network connection between the dispersed locations. It can be done by installing a local server, with the local Wi-Fi. To guarantee the network across multiple dispersed locations, one of the locations will have to work as the main server. Alternatively, it is also possible to do that each location has its own server, and they are federated among each other.

In what programming languages is Messagenius SDK available?

Native iOS: Swift and Objective-C, Native Android: Java and Kotlin, and hybrid approaches like Flutter, Ionic Angular, Ionic React, React Native, Xamarin and more.

Do you have chatbots integrations for customer support?

We don’t provide a chatbot engine, but Messagenius can provide support for integrating with other chatbots.

Is Messagenius a 100% guarantee for no cyberattacks for my company?

No software can provide a guarantee against cyber attacks because the criminals targeting your company are beyond the control of the software provider. However, Messagenius gives you tools to detect and defeat common cyber attacks:
– Phishing scams form around 80% of all reported cyber attacks. These attacks begin with deception aimed at causing someone to reveal personal information that can be used to gain unlawful access to sensitive data. Messagenius helps prevent this by offering a secure environment where phishing is easier to recognize. Also, message information, such as sender, recipient, and network logs, make detection and neutralization much easier.

– Trojan attacks, where software is slipped into the system, usually by email, are the next most common form of attack and may be combined with a phishing scam. Messagenius offers active object scanning and a secure communications platform so your employees can easily recognize when someone is attempting to gain unlawful access or deliver a malicious payload.

– Hacking attacks are ‘classic’ cyber criminal behavior. Messagenius defeats these attacks by using on-premises and private cloud installation. This limits the attack surfaces available to hackers. Providing adequate security and protection for a limited number of attack surfaces is much simpler than trying to defend every device used by anyone in your organization.
So, while we cannot guarantee your organization will not be targeted by a cyber attack, Messagenius does offer a substantial set of tools and a working environment that is more secure than other communications options.

What OS does Messagenius support?

Supported OS:
RHEL 8 (favorite), RHEL 7, CentOS 8, CentOS 7, Ubuntu 16+.
Easy deployment available through AWS CloudFormation, Azure Resource Template, Docker, Kubernetes, Ansible.

Messagenius Team can provide support for a self-deploy or installation for the client.

What should I do if I downloaded the demo but I cannot login and Messagenius tells me that the sever is not available and is not reachable?

In such cases, you should check the connectivity of your device. If you are using VPN, Proxy, or your company uses WiFi that blocks external services, you should try loging in without using those services but with 3G/4G connection or using a different device.

What are the system requirements of Messagenius?

There are several ways to host Messagenius and each case is different: usually, a quick call with our technical team will help to define the best path.
A single server can handle thousands of users, but an enterprise-grade setup requires at least two servers, plus a load balancer and a master-slave database.

What guarantees can you provide, if any?

Possible guarantees:
– Service uptime
– Encryption standards
– Deployment to endpoints (like a guarantee of compatibility)
– Regulatory compliance (such as GDPR and/or HIPAA)

Do you provide tech support locally on-premises?

Our first option is to provide remote tech support because this is usually faster, less costly, and effective for resolving many problems. However, we also stand behind our on-premises installations and offer full on-site tech support for problems that can be resolved more efficiently by a specialist visiting the installation site.

What is the difference between the stand-alone app, integration into other software, and SDK/API installation? What are the advantages/disadvantages of each of them?

We offer these three installation and customization options to give our customers options for deployment:
– Deployment as a stand-alone app. This is the fully customized, most powerful version of Messagenius. Any functionalities your organization needs from its instant messenger can be delivered.
— Advantages: Fully customized, powerful, and secure messaging system designed for your needs. The app will be a “white label” environment, which means it will match your company’s branding, colors, and working environment.
— Disadvantages: Customizing the app for your requirements may introduce a small period of time for development.

– Messagenius is available as a software integration for many existing work environments. We can develop Messagenius as an integration to partner with your CRM, for example.
— Advantages: Fully customized, secure messaging system to add to your company’s work processes.
— Disadvantages: Software integrations can result in downtime or extra maintenance if the other software receives an update.

– Messagenius is offered as an SDK & API package you can download and install. These packages offer customers a fast and flexible way to bring the Messagenius software to every endpoint they need.
— Advantages: Available for installation immediately and can be distributed through your systems for installation on the endpoints you require.
— Disadvantages: Some of the APIs and SDKs we offer are ‘standardized’ versions of our software and may not include all the functions of the full Messagenius platform.

How much additional work will my IT department have to devote to Messagenius?

The Messagenius software is developed for each customer, and we provide on-premises installation and customization. This should limit the amount of work your IT department will be required to perform. There are three installation options:
On-premises or private cloud as a stand-alone app. The work of customization and deployment will be done almost entirely by our team of specialists.
Software integration with your existing services. With this method, we will make every effort to ensure compatibility and operations. Some tweaking may be required.
Installation through SDK or API is possible and we support these options. Additional installation and integration work may be needed by your IT department.
Messagenius is fully customizable, so we do all we can to ensure Messagenius is completely ready to use immediately.

On what devices can I use Messagenius?

Any. It’s compatible with iOS, MacOs, Android, Windows phone and PC, and can be used on smartphones, computers, tablets, smartwatches, or on the web.

Does Messagenius have SSO (Single Sign-On)?

Yes, we offer built-in APIs to enable SSO (Single Sign-On) for customers.

Can Messagenius provide a locally installable fallback system?

Messagenius provides a locally installable fallback system as long as there is a network connection between the dispersed locations. It can be done by installing a local server, with the local Wi-Fi. To guarantee the network across multiple dispersed locations, one of the locations will have to work as the main server. Alternatively, it is also possible to do that each location has its own server, and they are federated among each other.

Do you have chatbots integrations for customer support?

We don’t provide a chatbot engine, but Messagenius can provide support for integrating with other chatbots.

If the CEO can look and monitor the chats between employees, can the other employees do the same?

User access and data review can be configured in any way that suits your company’s operating requirements. The software can be configured so that only one person has access for oversight. Equally, it is possible to configure the software so that data can be reviewed and managed by multiple people, such as the Chief Information Officer or Chief Technological Officer.

Got more questions?