Secure Instant Messaging for Remote Workforce

Available as a white-label app, or a messaging integration via SDK.
With on-premise, private server/cloud installation, Messagenius ensures all the data stays in-house, exclusively owned by the client.

  • Instant field communication & real-time progress tracking
  • Direct & reverse connection with control rooms and field workers
  • Tasks automation, incident room, chat exports, and more
chats app for field workers

Keeping Field Workers Connected & Productive

Field workforce teams keep the world we know operating smoothly. From maintaining cellular towers to repairing heating and air conditioning units, communicating with workers in the field is essential to getting the job done.

Messaging App

Make field workers always connected for quick problem solving, easy reporting, instant chats with control rooms, and more

Seamless Integration

Messagenius as a messaging system into your software to make workers connected and ensure smooth workflows

GDPR Ccompliant

Keeping data on-premise, under our client’s exclusive ownership, Messagenius makes each client enterprise 100% compliant

Get our slides deck to learn more about Messagenius

image sharing from the field to the control rooms

Everything you expect from a messaging app

Just like any instant messaging app, Messagenius allows field workers to communicate fast & effectively: send text & voice messages, photos, videos, and docs directly from the field, also sending requests or reporting to the control room to optimise time & efforts. Use a secure messaging service to keep messages safe from hackers and competitors.

  • Text
  • Voice message
  • Images
  • Videos
  • Contacts
  • Locations
  • Emergency signals
  • And much more…

Enhanced Field Team Communication

We’ve designed some unique features for admins and managers that make it easy to manage remote workers from the control room:

Priority Messages

Set “High priority” for a message containing important information, and the message will be highlighted in the chat to drag more attention to the your information or request

pinned important messages at the top of a chat list
fingerprint, Face ID, passwords to open and read messages

Proof-of-receipt & Biometric Authentication

Made for highly confidential information to ensure your message is read by the right person: set fingerprint decryption to be notified of who and when read your message

Administrative Control Room Features

Messagenius provides a direct line of communication between field workers and the control room. We’ve designed unique features for admins and managers that make it easy to manage remote workers from the control room:

control room grid view dashboard for field services

Create Incident Room

Field workers can create an incident room chat in one click. The control room together with the relevant on-field & off-field workers are automatically added to the chat. The summary of incident room contains all the necessary info – users, roles, location, and problem description, – so each chat member is updated from the beginning

incident room group chat for on field workers in emergency
one-to-many broadcast messages

Blast Messages

Dedicated users and operators from control room can broadcast blast messages to inform everyone at the same time. Just one message and one click on “Blast message”, and everyone is notified, instead of selecting recipients from endless contact lists

Fully Automate Task Assignments and Reminder

Preset tasks buttons allow field workers to pick up the tasks and get assigned directly from the chat. In case of any changes, a worker can delegate the task to any available team member. All the interactions are simplified, automated and monitored from the control room

preset tasks for automation

F.A.Q.s

Is Messagenius compatible with Microsoft Intune?

Yes, Messagenius is fully compatible with Microsoft Intune. It integrates easily with most MDMs, typically requiring no extra integration efforts, allowing for centralized deployment and management.

How can I set up Messagenius with my MDM platform?

Our team can assist in configuring Messagenius with your existing MDM solution. Contact us to schedule a technical call or discuss your specific requirements.

How can organizations benefit from using Messagenius with MDM?
  • Ease of Deployment: Administrators can deploy the app across devices with minimal user intervention.
  • Enhanced Security: MDM policies ensure secure access and usage of Messagenius.
  • Real-Time Monitoring: IT teams can monitor app usage, troubleshoot issues, and enforce compliance policies.
How does MDM improve the deployment of Messagenius?

MDM improves the deployment of Messagenius by:

  • Automating the installation of the app across all managed devices.
  • Allowing pre-configuration of settings, such as server URLs and user credentials, for streamlined onboarding.
  • Providing centralized monitoring of app usage and compliance through the MDM dashboard.

These capabilities simplify deployment and ensure a consistent setup across devices.

What security and management features are enabled through MDM integration?

MDM integration with Messagenius enables the following features for enhanced security and centralized management:

  • Pre-configured Settings: Administrators can configure server URLs, credentials, and security settings in advance, ensuring straightforward deployment to all devices.
  • Secure App Distribution: MDM platforms manage the distribution of Messagenius, allowing deployment only on compliant and authorized devices.
  • Device Encryption & Compliance Monitoring: Devices are encrypted and regularly monitored to ensure adherence to corporate security policies.
  • Blocking Non-Compliant Devices: Access is restricted on devices that are jailbroken or otherwise non-compliant with security policies.
  • Remote Wipe Capabilities: Data can be remotely wiped from lost or stolen devices, protecting sensitive information from unauthorized access.
  • Enforce Security Policies: Security configurations, such as encryption and password requirements, are enforced centrally through the MDM console without manual intervention.
  • Enforce App-Specific Policies: Additional security features, such as two-factor authentication (2FA) and session timeouts, are enforced for enhanced app-level security.
  • Remote Management: Updates, permissions, and specific app configurations can be managed remotely, simplifying the maintenance and lifecycle management of the app across devices.
  • Secure Connections: Connections are safeguarded using tunnels, VPNs, or micro VPNs to ensure data privacy during transmission.

These features ensure that Messagenius is securely deployed, centrally managed, and maintained in compliance with organizational security policies.

Can Messagenius work with containerized environments?

Yes, Messagenius supports containerized environments, keeping app data isolated from personal device data. This is essential for organizations with strict data security policies.

How can Messagenius be managed through MDM solutions?

Messagenius, including its white-label versions, is designed to integrate seamlessly with MDM platforms, requiring no extra configuration for compatibility. It provides standard app formats ready for MDM deployment, allowing quick provisioning to managed devices. Once deployed, administrators can rely on their existing MDM tool to centrally manage the app, including configuration, updates, and security settings. Messagenius ensures secure data transmission, compatible with VPNs, tunnels, and micro VPNs, making it straightforward to manage via any major MDM solution.

Does Messagenius support MDM (Mobile Device Management)?

Yes, Messagenius is fully compatible with a wide range of MDM (Mobile Device Management) solutions. This ensures secure, centralized configuration, distribution, and data management, allowing seamless integration with virtually any MDM system organizations use. Supported platforms include, but are not limited to, Microsoft Intune, VMware Workspace ONE, VMware AirWatch, MobileIron, Citrix Endpoint Management, IBM MaaS360, BlackBerry UEM, SOTI MobiControl, Cisco Meraki, Google MDM, 42Gears, Miradore, and Sophos Mobile.

What are the hosting options and OS supported for the Messagenius Stand-Alone App?

Messagenius offers flexible hosting options to meet your enterprise security requirements in the following way:

  1. On-Premise Hosting: Install Messagenius directly on your enterprise’s servers, providing complete control and data ownership within your internal infrastructure.
  2. Private Cloud Hosting: Host Messagenius in a private cloud environment, offering flexibility and scalability while maintaining enterprise-grade security.
  3. Hybrid Hosting: Combine on-premise and cloud hosting to meet specific security, compliance, and operational requirements.
  4. Custom Hosting Solutions: Tailored hosting configurations are available to ensure optimal performance and data protection, based on your organization’s unique needs.

Supported OS for Stand-Alone App:
Messagenius is compatible with iOS, Android, Windows, macOS, and Linux, ensuring seamless deployment across mobile, desktop, and web platforms within your enterprise.

How to enable Single Sign-On (SSO) for Messagenius? (For Admins only)

Step 1: Contact Messagenius support or your system administrator to enable SSO integration.

Step 2: Choose your preferred identity provider (IdP) for SSO integration (e.g., SAML 2.0, OAuth 2.0, OpenID Connect).

Step 3: Configure your SSO system with the necessary credentials and connect it to the Messagenius platform.

Step 4: Define security policies such as multi-factor authentication (MFA) and password requirements, if applicable.

Step 5: Test the integration to ensure users can log into Messagenius with their enterprise credentials.

Step 6: Once verified, roll out SSO to all users for seamless access to Messagenius.

What is Multi-device Sync in Messagenius, and which OS and devices are supported?

Multi-device Sync in Messagenius allows users to access and synchronize their messages, files, and calls across multiple devices in real time. This feature ensures that whether you’re on a mobile device, desktop, or using the web version of Messagenius, all your conversations and updates remain fully in sync. Messagenius supports Multi-device Sync across various platforms, including iOS, Android, Windows, macOS, and Linux, ensuring seamless connectivity and communication on mobile devices, desktops, tablets, and browsers.

How do encrypted calls work in Messagenius?

Step 1: Initiate a voice or video call from your device.

Step 2: Messagenius encrypts the call data using strong encryption algorithms, making it unreadable to anyone except the intended participants.

Step 3: The encrypted data is transmitted over the network, remaining secure in-transit.

Step 4: The call data is decrypted only on the recipient’s device, ensuring complete privacy.

Step 5: Any call logs or stored data are encrypted at-rest, ensuring they remain secure even if accessed later.

How can Messagenius customize encrypted messaging for your organization?

Messagenius offers flexible encryption options tailored to your organization’s specific security needs:

  • Custom Encryption Standards: Adjust encryption settings to meet industry-specific or organizational security requirements.
  • Role-Based Messaging Permissions: Restrict who can send or receive encrypted messages based on employee roles and departments.
  • Key Management Options: Customize how encryption keys are generated, stored, and managed within the organization.
  • Compliance Monitoring: Integrate encryption protocols with your organization’s compliance tools to ensure data protection regulations are met.
How does encrypted messaging work in Messagenius?
  • A user sends a message, which is encrypted on their device using strong encryption algorithms.
  • The encrypted message is transmitted through the organization’s internal network, remaining unreadable to anyone who intercepts it.
  • The message is decrypted only when it reaches the intended recipient’s device, ensuring complete privacy.
  • At no point can any unauthorized individual or third party access the content of the message, thanks to end-to-end encryption.
How does end-to-end encryption work in Messagenius?
  • A user sends a message, file, or initiates a call, and Messagenius encrypts the communication directly on the sender’s device.
  • The encrypted data is sent over the network to the intended recipient.
  • Only the recipient, with the corresponding decryption key stored on their device, can decrypt and access the communication.
  • Throughout the process, the encryption keys remain solely on the users’ devices, preventing any third party, including Messagenius, from accessing the content.
  • The communication is decrypted on the recipient’s device, where the message, file, or call can be accessed securely.

Got more questions?