Secure Healthcare Messaging App For Hospitals & Doctors

  • Instant Healthcare Staff Text Messaging
    Messagenius is a secure, white-label messaging app for doctors, installed on-premise, on private servers or clouds of hospitals
  • Easy Consultancy & Follow-ups on Health Information
    Rapid consultancy and follow-ups with patients on remote, with no compromise on security of patient confidential data
  • More Connected Patient Experience
    Confidential chats with doctors allow patients to share all their medical information in a secure way, building trusting relationships
Chat app for hospital staff

Instant and secure health information communication among medical professionals, and with hospitalised patients or users from home.

On-premise installation guarantees hospitals complete data ownership and security of patient information.

chat app for hospitals with images and file sharing

Everything you expect from a healthcare messaging app

Messagenius allows medical staff to communicate instantly, which is what they expect from messaging apps. Doctors, nurses, and other healthcare professionals can send quick messages. They can also use this healthcare messaging app to share files and patient information in a secure environment.  

Healthcare providers can deliver more efficient patient care with group chats and a dedicated team channel. With intuitive UI & UX, med professionals can inform their colleagues, report, or get rapid replies to optimise time and make workflows seamless.

Text messages
Voice messages
Images
Videos
Contacts
Locations
Emergency signals
And much more...

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Messagenius’ messaging solution for healthcare sector

Total Healthcare Messaging Security & Compliance

All staff, doctor, and patient information stays with the hospital or facility. Any information used in our secure healthcare messaging app is owned by the business. Messagenius can be installed on a super-encrypted cloud server or as an on-premise solution. Either way, health, patient, and communication data stays private, secure, and completely owned by you. Messagenius uses end-to-end encryption keys and is 100 percent GDPR compliant.

Secure app for hospitals

Your Healthcare Messaging App for Staff Communication

Take a Safe, Smart, and Integrated Approach to Healthcare Messaging

voice messages, emojis, location, text messages, chats, media files and docs

Check-ins & Chats for Healthcare Organizations

Medical staff and doctors can easily chat with each other. Avoid phone tag when you need an answer in moments. The simple messaging platform interface makes using text messaging, video chat, data sharing, and patient coordination simple and fast.

channels and departments of hospitals

Team & Topic Channels for Healthcare Organizations

#Channels allow staff to discuss any topics with the relevant colleagues for collaborative problem-solving. Organise channels by team, location, or other custom criteria. You could organize a communication channel around a specific department or even specific patients for intensive care.

messages with call-to-action buttons

Call-to-Action Messaging

Med staff can send messages directly with Call-to-Action buttons: “Confirm Appointment,” “Accept Patient,” or “Join Team” for fast response & task automation. Discover the most efficient healthcare messaging solution.

live location sharing of doctors and ambulances

Live Location Sharing

Live location sharing enables hospital control rooms to monitor on-call staff. Doctors can send updates or request support from other departments and colleagues in seconds with a few clicks.

smart contact lists with filters

Contact Lists of Medical Staff

Contact lists with filters allow to reach the right contact immediately just by using a relevant keyword: role, department, shifts, location and other criteria.

Instant Emergency Signals

Preset emergency signals that initiate dedicated incident rooms.

In just one click, all the needed medical professionals can join the group chat with all the relevant information and contacts to provide rapid response patient care.

one-tap emergency signals for doctors

Messagenius for Secure Doctor-Patient Communication

Appointment booking, Remote Consultation & Follow-ups

messaging app for doctors and patients

Remote Consultation & Follow-ups for Healthcare Professionals

With Messagenius, medical professionals and users can communicate freely in a secure healthcare messaging app. Send text & voice memos, photos & videos with no privacy risks: all the data and conversations are protected and encrypted directly on the hospital’s servers.

Seamless Patient Bookings

Integrate Messagenius into your hospital booking system and appointment booking workflow. Patients can schedule appointments directly from secure doctor-patient communications to streamline the appointment booking process. Book more patients in less time – with no confusion – using Messagenius.

booking system for patients

F.A.Q.s

How to generate and share a join link for a channel in Messagenius?

Step 1: Open the Management Dashboard and navigate to the Channels section.

Step 2: Select the channel for which you want to generate a join link.

Step 3: Choose the Generate Join Link option and configure the link expiration and access permissions.

Step 4: Copy the join link and share it with the desired participants.

Step 5: For private channels, approve access requests as necessary. Recipients will be notified upon joining.

How to generate and share a join link for a group chat in Messagenius?

Step 1: Open the group chat in Messagenius for which you want to generate a join link.

Step 2: Navigate to the group settings and select the Generate Join Link option.

Step 3: Configure the join link’s expiration settings (time-based or usage-based) and permissions.

Step 4: Copy the join link and share it with the desired participants.

Step 5: Recipients can click on the link to join the group chat, and admins will receive a notification of their entry.

How to create and manage Read-Only Channels in Messagenius?

Step 1: Open the Management Dashboard and navigate to the Channels section.

Step 2: Select Create New Channel and choose the Read-Only option.

Step 3: Assign the admins or authorized users who can post in the channel.

Step 4: Customize the channel settings (e.g., visibility, notifications).

Step 5: Start posting updates to the Read-Only Channel for your selected audience.

How to create and use Broadcast Lists in Messagenius?

Step 1: Open the Management Dashboard and navigate to the Broadcast Lists section.

Step 2: Click Create New List and use filters (e.g., roles, departments, tags) to select recipients for the list.

Step 3: Name the Broadcast List and save it for future use.

Step 4: To send a message, select the Broadcast List, compose your message, and click Send to broadcast it to all recipients in one-to-one chats.

How can Messagenius customize broadcast messages for your enterprise?

Messagenius offers flexible options to customize the Broadcast Messages feature to suit your enterprise’s unique needs. Here are some of the customization options available:

  • Custom Filters for Recipients: Configure advanced filters (by department, role, location, etc.) for quickly selecting recipients from the user list.
  • Personalized Templates: Create customizable message templates for common broadcasts (e.g., emergency alerts, monthly updates).
  • File Type Support: Enable or restrict specific file types for broadcast messages, depending on your organization’s security policies.
  • Attachment Size Limits: Customize attachment size limits based on your enterprise’s infrastructure and data storage capabilities.
  • Broadcast Metrics: Track the effectiveness of broadcast messages with delivery and read-receipt reports, ensuring critical communications are reaching the intended audience.
How to send a broadcast message with an attachment in Messagenius?

Step 1: Open the Management Dashboard and navigate to the Broadcast Messages section.

Step 2: Select the recipients from the available user lists using filters, categories, tags, or labels.

Step 3: Compose the message you want to broadcast, if any.

Step 4: Attach any relevant files (such as PDFs, images, or documents) to the message.

Step 5: Review the broadcast message and attachment, then click Send to distribute it to all recipients in their one-to-one chats.

How to enable Screenshot Prevention in Messagenius? (For admins only)

Step 1: Access the management dashboard as an admin.

Step 2: Navigate to the security settings section.

Step 3: Select the Screenshot Prevention option.

Step 4: Choose whether to apply the setting globally, to specific users, in selected chats or for files shared.

Step 5: Save your settings to enforce Screenshot Prevention based on the selected criteria.

How to verify a self-created user account in Messagenius? (For admins only)

Step 1: Log into the management dashboard as an admin.

Step 2: Navigate to the user management section.

Step 3: Locate the self-created user account awaiting approval.

Step 4: Turn on the “Verified” switch to approve the account.

Step 5: Click the Save button to confirm the verification.

Step 6: The user is now verified and can log in to use the app.

How to force logout a user in Messagenius? (For admins only)

Step 1: Access the management dashboard as an admin.

Step 2: Navigate to the user management section.

Step 3: Select the user whose session you want to end.

Step 4: Click on the Force Logout option.

Step 5: (Optional) Enable the identity verification requirement for the next login to enhance security.

Step 6: Confirm the action to log the user out immediately.

How to use SIP-integrated calls in Messagenius?

Step 1: Open Messagenius on your mobile device, desktop, or browser.

Step 2: Navigate to your contact list and select the contact or group you wish to call.

Step 3: Initiate the call using the SIP integration, which ensures secure and reliable communication.

Step 4: Manage the call using features such as call transfer, recording, or forwarding as needed.

Step 5: End the call when the conversation is complete.

How to use Jitsi-powered calls and meetings in Messagenius?

Step 1: Open Messagenius on your mobile device, desktop, or browser.
Step 2: Navigate to your contact list or meeting scheduler and select the contact or group you want to call or meet with.
Step 3: Choose whether to initiate an audio call, video call, or start a meeting.
Step 4: During the call or meeting, use the interactive features such as screen sharing, chat, or raise hand.
Step 5: Manage participants by adding, muting, or removing them as needed.
Step 6: If needed, record the meeting for future reference.
Step 7: End the call or meeting when the session is complete.

Are WebRTC-based calls user-friendly for end users?

Yes, WebRTC-based calls in Messagenius are easy-to-use and do not require any training. To make a call in Messagenius with integrated WebRTC technology, you simply need to follow these steps:

Step 1: Open Messagenius on your browser or app.

Step 2: Navigate to your contact list and select the contact you wish to call.

Step 3: Choose either the audio call or video call option. WebRTC will automatically establish a secure, high-quality connection.

Step 4: During the call, use the interface to manage participants, mute or unmute, and end the call.

Step 5: For group calls, WebRTC will manage the media streams efficiently, ensuring all participants have the best possible experience.


How to add participants to an ongoing call in Messagenius?

Step 1: Start or join an ongoing audio or video call in the Messagenius app on your mobile device or desktop.
Step 2: During the call, tap the “Add Participant” button on the call interface.
Step 3: Select the contacts you want to add from your contact list.
Step 4: Confirm the addition, and the selected participants will be instantly invited to join the call.
Step 5: Manage the call as needed, including muting participants, recording the call (if enabled), or removing participants.

How to make a video call on Messagenius?

Step 1: Open Messagenius on your mobile device or desktop.

Step 2: Navigate to your contact list and select the contact you wish to video call.

Step 3: Tap the video call icon to start a 1:1 video call.

Step 4: To add more participants, tap the “Add Participant” button during the call and select additional contacts.

Step 5: To start a group video call from the beginning, select multiple contacts from your contact list and tap the video call icon.

Step 6: Manage the call using the in-call controls, including muting participants, adjusting video layouts, or adding/removing participants.

Step 7: End the call when the conversation is complete.

How to make the audio call on Messagenius?

Step 1: Open Messagenius on your mobile device or desktop.

Step 2: Navigate to your contact list and select the contact you wish to call.

Step 3: Tap the call icon to start a 1:1 audio call.

Step 4: To add more participants, tap the “Add Participant” button during the call and select additional contacts.

Step 5: To start a group call from the beginning, select multiple contacts from your contact list and tap the call icon.

Step 6: Manage the call using the in-call controls, including muting participants, recording the call, or adding/removing participants.

Step 7: End the call when the conversation is complete.

Got more questions?

Messagenius is ready to support every medical professional facing COVID-19 in the front line.

Now in hospitals communication is a matter of life or death. Contact us to get more information on how Messagenius can assist doctors in accomplishing their mission.

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