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How can Messagenius configure the calling permissions for your organization?

Messagenius offers extensive customization for calling features, allowing enterprises to tailor calling permissions to their operational and security needs. Customization options include:

  • Role-Based Permissions: Enable or disable calling features for specific roles, such as executives, team leaders, or customer service agents.
  • Granular Control: Manage calling permissions at the department, team, or individual user level to maintain secure and focused communication.
  • Call Type Customization: Allow only voice calls, only video calls, or both, based on departmental or organizational preferences.
  • Compliance & Security: Disable calling features for high-risk or confidential roles to prevent unauthorized conversations and enhance data security.
  • Notification Settings: Set up notifications for admins when certain roles initiate calls, providing oversight for voice and video communication.
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