WebRTC Calls
Messagenius: self-hosted enterprise messaging powered by WebRTC technology for secure audio and video calls
Leverage WebRTC for secure, high-quality real-time communication across devices.
Enhance your team’s communication with secure, high-quality WebRTC-powered audio and video calls.
Messagenius WebRTC Calls: Secure, High-Quality Real-Time Communication
Key Features and Functionalities:
- Real-Time Communication:
- Low Latency: WebRTC ensures minimal delay during audio and video calls, providing a natural and fluid conversation experience. This low latency is crucial for maintaining the flow of communication, especially during critical meetings or discussions.
- High-Quality Media Transmission: WebRTC supports high-definition video and crystal-clear audio, ensuring that all participants can communicate effectively without compromising on quality.
- Cross-Platform Compatibility:
- Browser-Based Calls: WebRTC is supported by all major browsers, including Chrome, Firefox, Safari, and Edge, enabling users to initiate and participate in calls directly from their browser without requiring any additional plugins or software.
- App Integration: For organizations using the Messagenius app, WebRTC ensures that audio and video calls are seamlessly integrated into the app’s interface, providing a consistent user experience across all devices, including mobile, desktop, and tablet.
- Security Features:
- End-to-End Encryption: WebRTC calls in Messagenius are fully encrypted, ensuring that the media streams are secure from end to end. This encryption is crucial for protecting sensitive communications from eavesdropping and interception.
- Secure NAT Traversal: WebRTC uses STUN (Session Traversal Utilities for NAT) and TURN (Traversal Using Relays around NAT) servers to handle NAT traversal securely. This ensures that calls can be established even in complex network environments while maintaining security.
- DTLS-SRTP: WebRTC employs Datagram Transport Layer Security (DTLS) and Secure Real-time Transport Protocol (SRTP) to protect data integrity and provide encryption for media streams, ensuring that your communications remain confidential and secure.
- Scalable Infrastructure:
- Peer-to-Peer Architecture: WebRTC uses a peer-to-peer architecture, which means that media streams are sent directly between participants, reducing server load and improving call quality. This architecture is highly scalable and can support a large number of concurrent calls.
- Multipoint Control Units (MCUs) and Selective Forwarding Units (SFUs): For group calls, Messagenius leverages MCUs and SFUs to manage media streams efficiently, ensuring that all participants receive the best possible quality based on their network conditions.
- Use Cases for WebRTC Calls:
- Team Collaboration: Facilitate real-time collaboration between team members across different locations with secure and high-quality WebRTC calls.
- Client Meetings: Conduct secure video conferences with clients, ensuring that all communications are protected and of the highest quality.
- Remote Work: Support remote teams by providing them with reliable and secure communication tools that work across all devices and platforms.
- Crisis Management: Quickly establish communication between key stakeholders during emergencies, with the assurance that all discussions are secure and private.
Benefits of WebRTC in Messagenius:
- No Additional Software Required: WebRTC works directly in the browser or within the app, eliminating the need for external plugins or software installations.
- High Security: With end-to-end encryption and secure NAT traversal, WebRTC ensures that all communications are protected.
- Scalability: The peer-to-peer architecture, combined with MCUs and SFUs, makes WebRTC highly scalable, capable of handling large numbers of concurrent users.
Are WebRTC-based calls user-friendly for end users?
Yes, WebRTC-based calls in Messagenius are easy-to-use and do not require any training. To make a call in Messagenius with integrated WebRTC technology, you simply need to follow these steps:
Step 1: Open Messagenius on your browser or app.
Step 2: Navigate to your contact list and select the contact you wish to call.
Step 3: Choose either the audio call or video call option. WebRTC will automatically establish a secure, high-quality connection.
Step 4: During the call, use the interface to manage participants, mute or unmute, and end the call.
Step 5: For group calls, WebRTC will manage the media streams efficiently, ensuring all participants have the best possible experience.
How can Messagenius customize WebRTC calls for your organization?
Messagenius offers flexible customization options for WebRTC calls to suit the unique needs of your organization. As a white-label solution, we can tailor the following aspects:
- Call Security: Customize the encryption settings and NAT traversal methods to meet your organization’s security policies.
- Interface Customization: Adjust the WebRTC call interface to align with your organization’s branding, ensuring a consistent user experience.
- Scalability Settings: Optimize the use of MCUs and SFUs based on your organization’s expected call volume and network infrastructure.
- Integration Options: Integrate WebRTC calls seamlessly with your existing communication systems and workflows.
F.A.Q.
Messagenius offers a highly customizable Audio Calls feature to meet the specific needs of your organization. As a white-label and flexible solution, we can tailor the following aspects:
- Call Authentication: Implement custom authentication methods to control access to audio calls.
- Call Recording Settings: Enable or disable call recording based on your organization’s policies.
- User Permissions: Define who can initiate 1:1 and group calls, as well as who can manage participants during a call.
- Notification Preferences: Customize real-time notifications for calls to match your team’s communication preferences.
- Interface Customization: Adapt the audio call interface to align with your brand’s visual identity, ensuring a seamless user experience.
Messagenius offers a flexible and customizable Video Calls feature, tailored to meet the specific needs of your organization. As a white-label solution, we can customize various aspects of this feature:
- Call Authentication: Implement custom authentication methods to control access to video calls.
- Recording Settings: Enable or disable video call recording according to your organization’s policies.
- User Permissions: Define who can initiate 1:1 and group video calls, and who has the authority to manage participants during a call.
- Notification Preferences: Customize the real-time notifications for video calls to suit your team’s communication preferences.
- Interface Customization: Adjust the video call interface to align with your brand’s visual identity, ensuring a consistent and professional user experience.
Messagenius offers the flexibility to tailor the Add Participants feature to meet your organization’s specific needs. As a white-label solution, we can customize various aspects to ensure seamless integration and optimal functionality.
Customization options include:
- User Permissions: Define which users can add participants to calls, ensuring that only authorized personnel can expand ongoing calls.
- Notification Preferences: Customize how participants are notified when they are added to a call, including real-time alerts and call join options.
- Call Authentication: Implement custom authentication for adding participants to ensure that only authorized users can join calls.
- Interface Customization: Adjust the call interface to match your organization’s branding, providing a consistent user experience.
Messagenius offers extensive customization options for its Jitsi integration, allowing your organization to tailor the feature to your specific needs:
- Meeting Security Settings: Customize encryption and authentication protocols to align with your organization’s security policies.
- Interface Branding: Adjust the Jitsi meeting interface to reflect your brand’s colors, logos, and overall visual identity.
- User Roles and Permissions: Define which users can initiate meetings, manage participants, and access recorded sessions.
- Notification and Reminder Settings: Customize how and when participants receive notifications about upcoming meetings or calls.
- Integration with Other Tools: Seamlessly integrate Jitsi-powered calls and meetings with other tools and workflows used within your organization.
Messagenius offers extensive customization options for SIP integration, allowing your organization to tailor the feature to your specific needs:
- Integration with PBX Systems: Customize the SIP integration to work seamlessly with your existing PBX systems, ensuring cohesive internal communication.
- Call Management Features: Define which call management features, such as call recording or routing, are enabled based on your organization’s needs.
- Security Settings: Customize the encryption and authentication protocols to meet your organization’s security requirements.
- Interface Customization: Adjust the call interface to align with your organization’s branding, providing a consistent user experience.
