Management Dashboard
On-premise enterprise messaging app for large workforces
Centralize user management, communication, and security with Messagenius's fully-featured admin dashboard.
Centralize your control and streamline communication with Messagenius's secure Management Dashboard.
Comprehensive Internal Organization with Messagenius’s Management Dashboard
Key Features and Functionalities:
- User Management:
- User Setup: Admins can easily create, edit, and manage user accounts. This includes assigning roles, categories, tags, and labels to organize users according to the organization’s structure.
- Verification: Admins have control over user verification, approving or disabling accounts, and ensuring that only authorized personnel have access to the system.
- Reset Passwords: For security, admins can reset user passwords and enforce password changes upon the next login.
- Communication Control:
- Broadcast Messages: Admins can send one-to-many broadcast messages directly to users’ one-to-one chats. This is ideal for sharing important updates, announcements, or emergency alerts efficiently.
- Welcome Messages: Admins can set automated welcome messages for new users, ensuring they receive essential information upon their first login.
- Group and Channel Management: Admins can create and manage group chats and channels, assigning roles and permissions to users as needed.
- Security Features:
- Chats Inspection: Admins can inspect chat histories to ensure compliance and security within the organization. This is particularly useful for addressing potential issues or policy violations.
- Remote Wipe: If a device is lost, stolen, or compromised, admins can remotely wipe conversations from the user’s account to protect sensitive information.
- Data Encryption: Messagenius ensures that all data is encrypted both in transit and at rest, providing peace of mind that communications remain secure.
- Customizable Filters and Search:
- The dashboard offers advanced filtering options, allowing admins to search and categorize users based on labels, tags, roles, and other criteria. This helps in quickly locating specific users or groups for targeted communication.
- Audit Trails and Logs:
- All actions taken within the Management Dashboard are logged, ensuring transparency and accountability. Admins can review these logs to monitor activities and ensure compliance with organizational policies.
Use Cases for the Management Dashboard:
- Security Management: Ensure that all communications and user activities are secure, compliant, and aligned with company policies.
- User Administration: Streamline the process of adding, editing, and managing user accounts, making it easy to maintain an organized and efficient user base.
Communication Optimization: Enhance internal communication by using the dashboard’s tools to broadcast messages, manage groups, and ensure that important information reaches the right people.
How to use the Management Dashboard?
Step 1: Log in to the Messagenius admin dashboard using your admin credentials.
Step 2: Navigate through the sidebar menu to access different management functions such as user setup, communication tools, and security features.
Step 3: Use the “Manage Users” section to create, edit, verify, or disable user accounts.
Step 4: Utilize the “Broadcast Messages” or “Welcome Messages” sections to send important updates or automated messages.
Step 5: Access security tools like “Chats Inspection” and “Remote Wipe” to monitor and protect communications.
Step 6: Apply filters or search for users using tags, labels, or other criteria to streamline user management.
How can Messagenius tailor the Management Dashboard for your organization?
Messagenius offers a highly customizable Management Dashboard that can be tailored to fit your organization’s specific needs. Whether you need to adjust user permissions, add custom roles, or integrate with existing systems, Messagenius can provide the flexibility required to optimize your admin control.
Customization options include:
- Role-Based Access Control: Customize which admins have access to specific dashboard features.
- Tailored User Management: Define and implement custom user roles, categories, and tags to align with your organizational structure.
- Integration with External Tools: Seamlessly integrate the dashboard with your existing HR or IT systems for unified management.
- Custom Alerts and Notifications: Set up personalized alerts for different administrative activities, ensuring you stay informed about critical events.
F.A.Q.
Managers can use several specific features to improve communication and coordination: – Black box chats are available to make a permanent recording of conversations. – Black hole chats are the opposite, and allow conversations to be permanently deleted. – Broadcast messages can be sent to everyone in a group or the entire organization. Many other features can be customized for your use. If there is a special function you would like to improve your management or communication, then Messagenius can deliver it for you.
In the beginning, you can provide a list of your users, including their names and email addresses. We will create accounts and credentials for your users so they can access the system. After installation, user management can be controlled by the people to whom your organization has given this permission.
User access and data review can be configured in any way that suits your company’s operating requirements. The software can be configured so that only one person has access for oversight. Equally, it is possible to configure the software so that data can be reviewed and managed by multiple people, such as the Chief Information Officer or Chief Technological Officer.
Messagenius offers complete customization of our product. This means you can decide how users in your organization can contact one another. We achieve this through Lightweight Directory Access Protocol (LDAP) and Active Directory functions. Thus, we can organize all the contacts in your company based on their roles. A standard configuration allows lower level employees to reach out horizontally, but limits their vertical communications. Higher level managers can communicate with anyone in the company. However, this is fully customizable, so if your business would benefit from a different organization, then this is possible to achieve.
Step 1: Create a group chat or open an existing group where you are the admin.
Step 2: To add admins, go to the group settings and select members to assign the admin role.
Step 3: Manage group settings, including adding/removing participants, enabling features, and controlling permissions.
Step 4 (Optional): If needed, delegate the admin role to another member and become a regular participant.
Step 1: Open the group chat settings from the chat list.
Step 2: To add a member, select “Add Participant” and choose users from the contact list.
Step 3: To remove a member, select the participant’s name and choose “Remove from Group.”
Step 4: Confirm your action. The group will update with a notification of the change.
Step 1: Navigate to the channels section in your Messagenius app.
Step 2: Select “Create New Channel” and choose between a public or private channel.
Step 3: Configure the channel settings, such as visibility and access permissions.
Step 4: Invite users to your channel or make it accessible to all, depending on your selection.
Step 5: Customize the interaction settings, choosing between read-only or interactive options.
Step 1: Navigate to the account management section in Messagenius.
Step 2: Select “Create New Departmental Account” and enter the department’s details.
Step 3: Assign department heads or administrators with the appropriate access permissions.
Step 4: Customize the account settings according to the department’s needs.
Step 5: Invite team members to join the departmental account.
Step 1: If you are an admin, log in to the Messagenius admin dashboard and navigate to the “User Profiles” section.
Step 2: To create a new profile, click on “Create New Profile” and enter the necessary information, including role, department, and permissions.
Step 3: If self-registration is enabled, users can navigate to the sign-up page, enter the required information, and submit for approval.
Step 4: Admins can review, approve, and assign roles to user-created profiles if needed.
Step 5: To update a profile, select the user from the list and make the necessary changes.Step 6: Save all changes to ensure the profile is updated in real-time.
Step 1: Navigate to the User Management section within the management dashboard.
Step 2: Select the user or group of users you wish to categorize.
Step 3: Assign the appropriate labels, categories, or tags from the available customizable options.
If you need to create a new category, tag, or label, go to the Categories, Tags, or Labels menu. Click “Create New,” enter the name of the new property, and save.
Step 4: Save your changes to update the user’s categorization.
Step 5 (Optional): Open the contact list and apply filters to search for users based on the newly assigned properties, such as categories, tags, or other labels.
Step 1: Navigate to the User Management section within the management dashboard.
Step 2: Select the user or group of users you wish to assign permissions to.
Step 3: Choose from the available permissions to be enabled.
Step 4: Save the assigned permissions to apply the changes.
Step 5 (Optional): Review and adjust permissions as necessary to ensure they align with your organization’s needs.
Step 1: Log in to the Messagenius admin dashboard.
Step 2: Navigate to the user management section.
Step 3: Select the user whose conversations need to be wiped.
Step 4: Choose between wiping all conversations or selecting specific ones to delete.
Step 5: Confirm the action to remotely wipe the selected conversations.
Step 6 (Optional): Schedule the wipe for a later time if immediate action is not required.
Step 1: Navigate to the management dashboard and select the Broadcast Messages option.
Step 2: Compose your message by typing in the text and adding any necessary attachments.
Step 3: Use filters, categories, tags, and labels to create your recipient list.
Step 4: Review the message and recipient list, then click send to distribute the message to all selected recipients’ one-to-one chats.
Step 1: Navigate to the “Chats Inspection” section in the management dashboard.
Step 2: Select the user or conversation thread you need to inspect.
Step 3: Review the entire chat history, including messages, attachments, and metadata.
Step 4: Document any findings or issues that require further action.
Step 5: Log the inspection activity to maintain a record of the audit.
Step 1: Access the management dashboard as an admin.
Step 2: Navigate to the user management section.
Step 3: Select the user whose session you want to end.
Step 4: Click on the Force Logout option.
Step 5: (Optional) Enable the identity verification requirement for the next login to enhance security.
Step 6: Confirm the action to log the user out immediately.
Step 1: Log into the management dashboard as an admin.
Step 2: Navigate to the user management section.
Step 3: Locate the self-created user account awaiting approval.
Step 4: Turn on the “Verified” switch to approve the account.
Step 5: Click the Save button to confirm the verification.
Step 6: The user is now verified and can log in to use the app.
Step 1: Access the management dashboard as an admin.
Step 2: Navigate to the security settings section.
Step 3: Select the Screenshot Prevention option.
Step 4: Choose whether to apply the setting globally, to specific users, in selected chats or for files shared.
Step 5: Save your settings to enforce Screenshot Prevention based on the selected criteria.
Step 1: Open the Management Dashboard and navigate to the Broadcast Messages section.
Step 2: Select the recipients from the available user lists using filters, categories, tags, or labels.
Step 3: Compose the message you want to broadcast, if any.
Step 4: Attach any relevant files (such as PDFs, images, or documents) to the message.
Step 5: Review the broadcast message and attachment, then click Send to distribute it to all recipients in their one-to-one chats.
Messagenius offers flexible options to customize the Broadcast Messages feature to suit your enterprise’s unique needs. Here are some of the customization options available:
- Custom Filters for Recipients: Configure advanced filters (by department, role, location, etc.) for quickly selecting recipients from the user list.
- Personalized Templates: Create customizable message templates for common broadcasts (e.g., emergency alerts, monthly updates).
- File Type Support: Enable or restrict specific file types for broadcast messages, depending on your organization’s security policies.
- Attachment Size Limits: Customize attachment size limits based on your enterprise’s infrastructure and data storage capabilities.
- Broadcast Metrics: Track the effectiveness of broadcast messages with delivery and read-receipt reports, ensuring critical communications are reaching the intended audience.
Step 1: Open the Management Dashboard and navigate to the Broadcast Lists section.
Step 2: Click Create New List and use filters (e.g., roles, departments, tags) to select recipients for the list.
Step 3: Name the Broadcast List and save it for future use.
Step 4: To send a message, select the Broadcast List, compose your message, and click Send to broadcast it to all recipients in one-to-one chats.
Step 1: Open the Management Dashboard and navigate to the Channels section.
Step 2: Select Create New Channel and choose the Read-Only option.
Step 3: Assign the admins or authorized users who can post in the channel.
Step 4: Customize the channel settings (e.g., visibility, notifications).
Step 5: Start posting updates to the Read-Only Channel for your selected audience.
