Messagenius User Manual

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F.A.Q.s

Categories: App features, Cruise lines

From the security perspective, Messagenius offers on-premises installation and gives complete data ownership to the client. In terms of the UI and UX, Messagenius offers all the same intuitive and friendly UI/UX together with additional customizable features for boosting the user experience and optimizing the communications within the app.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, we can customize interfaces for single gesture actions that can be used for emergencies or quick requests (i.e. call doctor on boat, call a waiter, call police on boat, etc)

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Guests can have restricted communication with their dedicated group, or extend the communication to other guests and staff.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, Messagenius allows the creation of channels which can be configured by the cruise line client. The cruise liner can create channels for the guests based on different topics or themes, and make the channel creation also available to the guests for socializing and networking.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, Messagenius has a patented one-tap voice message UI that ‌simplifies the UX and allows for recording and sending an audio/voice message just by pushing and releasing one button.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, you can take a photo or a video from the camera and send it directly via Messagenius, or you can send videos or photos from the gallery.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes. Guests have full control over their contact lists and who may interact with them during their cruise.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Messagenius supports the most common file types. Images, videos, pdfs, location, contacts, and general file types can be stored and shared. The customer (cruise liners) can restrict some file types or put other restrictions on the file size available for sharing.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

In most cases, our customers (cruise liners) choose to provide the chat as an embedded feature in their existing guest apps. Messagenius can also be distributed as a separate stand-alone app under your own brand.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, guests can regulate and set their activity status to make sure they do not get contacted when they do not want to. The activity statuses range from active, away, and do not disturb and can be customized further by each cruise line client.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, you can create group chats with your family members, friends, and other participants of tours.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

There is no registration to Messagenius with personal information. The user has a chat profile in the guest app. This profile can be linked to information specified by the boat owner or cruise operator. For example, guests could register with a passenger number or booking ID instead of their real name or contact information.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, you can create stories, visible to friends and family or to everyone. The cruise or boat operator can also create public channels for sharing excursion highlights and cruise memories.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, thanks to the adjustable user permissions and privileges, parents are granted the admin rights to manage settings for kids and family members.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, this is a native feature of the OS. Documents, pictures, and files can be imported and exported from Messagenius to other apps.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, it’s a beta feature that can be tested onshore and offshore. This feature may be more fully developed in the future.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes. They are automatically archived, the retention of the messages is configurable by the client. Passengers can choose to save their individual chats. The cruise line or app operator can also archive all chats for history and security.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, this is configurable by the customer. So, each customer chooses their access levels, information shared, and the chats they want to keep once the cruise finishes.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, the admin or owner can configure guest to guest chatting. This can be done automatically, controlled by the guest, or triggered by specific conditions, such as message responses. You can also invite guesses to public channels where they can interact with other guests.

Tags: app features, Cruise lines
Categories: App features, Cruise lines

Yes, we offer an optional module that synchronizes onboard servers with land servers that allow users on board and users on the land to communicate. The land-based servers can be located in an on-premises facility or set up as private cloud servers. The synch is possible only with an internet connection and it’s typically available when the boat is anchored.

Tags: app features, Cruise lines
Category: App features

Messagenius offers complete customization of our product. This means you can decide how users in your organization can contact one another. We achieve this through Lightweight Directory Access Protocol (LDAP) and Active Directory functions. Thus, we can organize all the contacts in your company based on their roles. A standard configuration allows lower level employees to reach out horizontally, but limits their vertical communications. Higher level managers can communicate with anyone in the company. However, this is fully customizable, so if your business would benefit from a different organization, then this is possible to achieve.

Tag: app features
Category: App features

Messagenius features a speech-to-text service. You can simply have the software transcribe the message and read it privately. Later, you can listen to it if you wish.

Tag: app features
Categories: App features, smart management

User access and data review can be configured in any way that suits your company’s operating requirements. The software can be configured so that only one person has access for oversight. Equally, it is possible to configure the software so that data can be reviewed and managed by multiple people, such as the Chief Information Officer or Chief Technological Officer.

Tags: app features, smart management
Categories: App features, Instant messaging

Just like in all the mainstream messaging apps, you can send text, voice messages, share all the types of files (documents, media files, recordings from your camera, etc), as well as activate live location sharing and do audio and video calls. On the top of that, we offer productivity-boosting features that simplify the daily work of employees thanks to automated workflows, ad-hoc developed features for your enterprise use case, management tools and much more.

Tags: app features, Instant messaging
Category: App features

We are biased, but we don’t think there are any disadvantages of Messagenius. One reality many enterprises face is the time to deployment. Messagenius, in its fully customized stages, is not an “off the shelf” product. Companies using a fully tailored installation of Messagenius may have to plan for a short period of development prior to installation.

Tag: app features
Category: App features

Only with Messagenius you own the data and can control communication, because Messagenius is directly installed on your company’s server, and our customizable features allows you, as the top-manager, monitor the data exchanged as the supervisor. Plus, we adjust to our client’s needs, so we can add/remove/change particular features upon request being very flexible and customizable. Also we have the patented one-tap voice message system, which allows you to send voice messages with 1 tap (instead of 3 as in any instant messaging app). None of the apps above (WhatsApp, Skype, Telegram, or Slack) allow you to do so, because they are designed in a way to make you adjust to them, not them adjusting to you. And most importantly, none of them allows you for data ownership and control, so all your data exchanged through those apps is not protected at all.

Tag: app features
Category: App features

In the beginning, you can provide a list of your users, including their names and email addresses. We will create accounts and credentials for your users so they can access the system. After installation, user management can be controlled by the people to whom your organization has given this permission.

Tag: app features
Categories: App features, smart management

Managers can use several specific features to improve communication and coordination: – Black box chats are available to make a permanent recording of conversations. – Black hole chats are the opposite, and allow conversations to be permanently deleted. – Broadcast messages can be sent to everyone in a group or the entire organization. Many other features can be customized for your use. If there is a special function you would like to improve your management or communication, then Messagenius can deliver it for you.

Tags: app features, smart management
Category: App features

A temporary secure chat is a completely private chat between two people that cannot be monitored and disappears as soon as the business is concluded. These chats are designed to happen between two endpoints, such as two mobile devices or two computers. They are not transmitted through any 3rd party servers, software, or platforms. Once the conversation is finished, the data is erased and there is no record of the conversation.

Tag: app features
Category: App features

By Black Hole Chat is a disappearing chat or a single message that can be permanently and irrevocably destroyed. To make it work, you send a message with a timer. Once the message is opened, the timer begins. After the timer finishes, the message is destroyed and disappears forever. Since it has not passed through any other communications system, like a 3rd party instant messaging platform, every record of its existence can be eliminated.

Tag: app features
Category: App features

Black box chat is a Messagenius feature that records every message and chat. When a message is sent, the sender, recipient, and contents are recorded. Messages sent within a black box chat also come with a mandatory proof of receipt. Once the message and its data have been created, the recorded data cannot be erased.

Tag: app features
Category: App features

Yes, we offer built-in APIs to enable SSO (Single Sign-On) for customers.

Tag: app features