onboard | for guests or crew | built to integrate | no satellite dependency
Onboard Messaging & Calls for Cruise
Run secure onboard messaging for guests and crew, deployed on your ship or integrated into your existing app, with no reliance on internet connectivity
self-hosted | onshore & offshore communications | white label | integrated
Messaging App for Cruise Lines
Allow your crew and guests onboard to chat though the custom messaging app offered as a stand-alone solution or integration into other apps and software
13-16 April 2026 Miami Beach Convention Center, USA
Are you at Seatrade Cruise Global? Let’s Meet!
Pass by our booth TZ-7 in the Tech Zone, Exhibition Hall
Upgrade the Onboard Experience with Your Own Branded Chats & Calling App
Give guests and crew an easy way to stay connected at sea. Guests can chat with friends and family, keep up with what’s happening onboard, and meet new people along the way. Crew use the same app to share updates, manage excursions, and respond instantly to guest needs. Fully white-labelled, built around your brand, and tailored to how your ship runs.
ON-PREM
For on/off-shore use
USER FRIENDLY
With no training required
WHITE LABELLED
Fully branded as your app
FULLY INTEGRATED
With your apps & stack
CONNECTS EVERYONE ONBOARD
-
GUEST-TO-GUEST
Chat with family, travel buddies & new friends -
CREW & STAFF
Fast & effective comms among crew & staff members -
GUESTS & CREW
Instant messaging for customer service and support
Everything you expect from a messaging app
Just like any instant messaging app, Messagenius allows your office and remote workers to communicate fast & effectively: send text & voice messages, photos, videos, and docs directly from the field, also sending requests or reporting to the control room to optimise time & efforts:
Instant Onboard Messaging That Gives Guests Another Reason to Cruise with You
Keep your guests in the loop, with instant updates
From daily schedules to last-minute changes, send the right message to every guest exactly when it matters. Use ship-wide channels and targeted messages to promote activities, share menus, and broadcast live updates in seconds
Voice & Video Calls Onboard
Guests and crew can make voice or video calls with ease. High-quality, low-latency, encrypted calling ensures conversations are clear, secure, and reliable at sea
SIP/PBX Integration
Native SIP/PBX integration connects the app with your existing telephony infrastructure, so calls flow across mobile, desk phones, and softphones. It’s one single, unified system for onboard and shoreside communication
Create Channels for Guest Experiences
Going away on an excursion? There’s a channel for that. Planning to join the evening black tie dinner? There’s a channel for that, too. Create and communicate via channels to inform and inspire your guests about their interests and activities
Help Guests Make Friends Onboard
Whether it’s family, travel companions, or new friends they’ve just met at dinner, guests can easily connect and stay in touch. They choose who to share details with, via QR, phone, or invite, while staying fully in control of their privacy and availability
Help Guests Share the Moments That Matter
From funny moments to bucket-list experiences, give guests a place to share it all as it happens by creating dedicated channels. Photos, videos, and stories turn the cruise into something people connect over and talk about long after they leave, while you keep everything on brand with moderated public spaces
Parental Controls Keeps Messaging Safe for the Little Ones
With adjustable user permissions built in, guests can easily manage settings for kids and family members, keeping them connected and protected
Run Smarter Communication Across Your Ship
Reach Your Crew, Instantly
When information needs to move fast, our messaging app makes it immediate.
Send updates, instructions, and alerts to your crew in real time with our broadcast messaging feature, so everyone stays informed and aligned.
Available to admins, captains, and authorised users; you decide.
Take Customer Service to the Next Level
Set up dedicated channels for each department to keep teams organised and responsive to guest needs. From concierge to catering, everyone stays aligned and ready to deliver a better onboard experience.
Respond to Incidents, Fast
Create a response group in seconds, add the right people, and act immediately with instant messaging. When something doesn’t go to plan, clear and secure communication makes all the difference.
Upgrade Communication Before Your Next Ship Sets Sail
Talk to the Messagenius team to see how it fits your fleet. We’ll help you deploy a secure, fully branded messaging platform, tailored to your ships, your systems, and how you operate.
F.A.Q.s
Yes, we can customize interfaces for single gesture actions that can be used for emergencies or quick requests (i.e. call doctor on boat, call a waiter, call police on boat, etc)
Guests can have restricted communication with their dedicated group, or extend the communication to other guests and staff.
Yes, Messagenius allows the creation of channels which can be configured by the cruise line client. The cruise liner can create channels for the guests based on different topics or themes, and make the channel creation also available to the guests for socializing and networking.
Yes, Messagenius has a patented one-tap voice message UI that simplifies the UX and allows for recording and sending an audio/voice message just by pushing and releasing one button.
Yes, you can take a photo or a video from the camera and send it directly via Messagenius, or you can send videos or photos from the gallery.
We provide maximum efforts to train our customers’ staff to provide the support. We can also offer 24/7 support to our clients if requested.
Yes. Guests have full control over their contact lists and who may interact with them during their cruise.
The stand-alone version and embedded version of Messagenius are available on any device. They work in iOS and Android. The embedded version with our SDK and API is available on any device as and it is also available on MacOS and Windows for the staff and control rooms. Crew, staff, customer care and control rooms mostly use the desktop and web versions of the software.
In most cases, our customers (cruise liners) choose to provide the chat as an embedded feature in their existing guest apps. Messagenius can also be distributed as a separate stand-alone app under your own brand.
Yes, guests can regulate and set their activity status to make sure they do not get contacted when they do not want to. The activity statuses range from active, away, and do not disturb and can be customized further by each cruise line client.
Yes, you can create group chats with your family members, friends, and other participants of tours.
There is no registration to Messagenius with personal information. The user has a chat profile in the guest app. This profile can be linked to information specified by the boat owner or cruise operator. For example, guests could register with a passenger number or booking ID instead of their real name or contact information.
Yes, you can create stories, visible to friends and family or to everyone. The cruise or boat operator can also create public channels for sharing excursion highlights and cruise memories.
Yes, thanks to the adjustable user permissions and privileges, parents are granted the admin rights to manage settings for kids and family members.
Yes, it’s a beta feature that can be tested onshore and offshore. This feature will be fully developed upon the client’s requests.
